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Common Errors
- My screen is blank (and I'm on a computer)
- What if I don't know my password?
- I do not see the file in my account
- My emails are going into my spam box
- I'm getting a message that says to install Flash, but Flash is already installed
- My screen is blank (and I'm on a mobile device)
- I'm getting a message that says my file is locked to another device