What if I don't know my password?
If you have forgotten your password, there is an option to recover your password using the "Forgot?" link on the login page. Once that link is pressed, an email will be sent to your email address with instructions as to how you can reset your password.
If you have received a file, but have not set up your password yet, open the email containing the file you were sent and select "Click here to view." You will be redirected to the login page or Embershot where you must select "Forgot?" and set up a new password for your free account.