Common questions and support documentation

Most Popular Articles

• How To Upgrade to a Project Account
• What does a recipient see when I send them a file?
• What if I don't know my password?
• I do not see the file in my account
• I'm getting a message that says my file is locked to another device
• My emails are going into my spam box
• How To Open a File from a Link
• My screen is blank (and I'm on a mobile device)
• How To Upgrade to a Standard Account
• How do I open a file?