Common questions and support documentation

Most Popular Articles

• My screen is blank (and I'm on a computer)
• What does a recipient see when I send them a file?
• How To Upgrade to a Project Account
• I do not see the file in my account
• What if I don't know my password?
• How To Enable Flash in Chrome
• I'm getting a message that says my file is locked to another device
• How To Enable Flash in Safari
• My emails are going into my spam box
• I'm getting a message that says to install Flash, but Flash is already installed